Shipping policy

Shipping Policy

At VAVATSI, we aim to process and ship all orders with care and consistency.

Order Processing

Orders are processed after payment confirmation. Orders placed during weekends or official public holidays will be processed on the next business day.

Shipping Destinations

We currently ship to Greece, Cyprus, and Europe. Available shipping options and shipping costs are displayed at checkout based on the delivery address.

Shipping Methods

Orders are shipped through trusted courier partners, including Geniki Taxydromiki for deliveries within Greece and DHL Express for deliveries to Cyprus and Europe.

Shipping Costs

Shipping costs are calculated and displayed at checkout before the order is completed. Any additional charges related to cash on delivery, where available, are included during the checkout process.

Delivery

Delivery times may vary depending on the destination, courier service, official public holidays, customs procedures, or circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email, where available. You can use this number to track the progress of your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details. VAVATSI is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Unclaimed or Failed Deliveries

If an order is returned to us due to failed delivery, refusal, or non-collection by the customer, we will contact you to arrange the next steps. Additional shipping costs may apply for resending the order.

Final Shipping Cost

The final shipping cost is displayed at checkout before the order is completed. Any applicable shipping-related charges are calculated and included in the total amount shown at checkout.

Contact

For any questions regarding the shipment of your order, you can contact us at:

Email: support@vavatsi.com